Contact Us

Use this page to reach the editorial team at Best Payout Casinos with factual queries, corrections, or partnership enquiries.

How to Reach Us

Send your message to info@vanbrugh-college.co.uk. Our team reads every submission and aims to reply within two to three working days, though this is a target rather than a guaranteed turnaround.

What You Can Write to Us About

Our team welcomes messages on any of the following:

A correction to a tested RTP or payout percentage figure you believe is inaccurate
An outdated withdrawal time -- for instance, if a casino's e-wallet speed has changed since our last test
A bonus term or wagering requirement that no longer matches what the operator publishes
A broken link anywhere on the site
A partnership or editorial enquiry
A data request made under our privacy policy

Please include the specific page URL and the figure or detail you believe needs updating. This helps our team locate the relevant section quickly.

What We Cannot Help With

Best Payout Casinos is an independent review site. We have no ability to access, view, unlock, close, or refund any casino account. If you have an account issue, contact the operator's customer support team directly. Should that not resolve matters, you can escalate to the operator's approved ADR (Alternative Dispute Resolution) provider, whose details must appear in the casino's terms and conditions under UKGC rules.

Gambling Support

If you are concerned about your gambling, free and confidential help is available. You can visit BeGambleAware online, call GamCare free on 0808 8020 133, or register for self-exclusion across UKGC-licensed casinos through GAMSTOP at www.gamstop.co.uk.